A Full Range of IT Services, Customized to Meet the Needs of Your Business

Pittsburgh Networks offers a full range of IT services, customized to your needs, at an affordable price. From day-to-day troubleshooting to strategic long term planning, we have you covered. We can be your IT department or supplement your already existing IT staff.

Pittsburgh Networks Customer Care - Premium Coverage for Complete Network Management and Computer Support

Pittsburgh Networks Customer Care is designed to meet the requirements of your on-going IT management and support needs. We can be your professional IT department and fill the role of IT Manager, desktop support specialist, strategic planning advisor and project implementer. This is done through our team approach where instead of relying on the capabilities of one person, you get an entire team of people to fulfill the various roles and a dedicated relationship manager.

The service includes the following elements that help keep your computers, servers, and network secure, safe and available, so you can focus on your work and not on IT.

 

• Proactive, preventative maintenance of desktops and servers done on site and remotely.
• Managed email protection – spam, virus, and phishing filtering
• 24 x 7 remote monitoring of key network elements
• Procurement services – recommend, buy, finance/lease hardware, software or other technology product
• Off-site desktop and server back up
• Client Portal – one stop secure website as your mission control of your Pittsburgh Networks partnership
• Technology Business Planning and Reviews

 

Enhancement Services - Round Out Your IT Department With On-Demand Experts

For small businesses that have IT staff, Pittsburgh Networks can help you fill gaps in skill the set of your existing employees. You can bring on experts in areas where your team is less familiar without having to add full-time staff or the costs of benefits. Utilize Pittsburgh Networks’ Enhancement Services to help you with:

 

• Strategic IT Planning
• Desktop Support
• Staff Augmentation
• Key Technologies

You’ll benefit from our vast experience of supporting small business customers for over 10 years, our technical expertise in various technologies, our customer service oriented technical staff and our  staff of full time support specialists, systems engineers and solutions architects. We’re here to supplement your IT needs with on-demand experts.