Network Monitoring
What Is It?
Pittsburgh Monitoring
is a centralized network monitoring and reporting service utilized
as a tool for more proactive network support and management on
a 24x7 basis. We’ll monitor your critical network devices
and alerts. In the event of any problem our team of Pittsburgh
engineers will alert you. Pittsburgh Monitoring scans servers,
routers, firewalls and a multitude of services including connectivity,
email, databases, processor utilization, and hard drive capacity.
So if a problem occurs, we’ll call you to explain the situation
and resolve it, day or night.
How Does It Work?
A central Pittsburgh
Monitoring server, located in a secure hosting facility, continually
scans small packets of information sent to and from client devices.
A small agent installed on a client’s server collects and
securely reports data back to the central monitoring server.
In an escalated notification process, the monitoring server notifies
Pittsburgh staff of warnings and failures in real-time. Upon
notification, Pittsburgh engineering staff respond to prevent
or resolve problems with minimal disruption to a client’s
business.
What Are The Benefits?
- Peace of Mind
- With Pittsburgh Monitoring, you can rest assured that your
core computer devices are up and running across your business,
including remote sites.
- Reduced Downtime
- By setting thresholds customized for each client device,
Pittsburgh has the ability to identify warning signs and prevent
potential issues from escalating into business critical failures
that take down a client’s network.
- Faster Time
to Resolution - Pittsburgh Monitoring provides immediate notification
on a 24x7 basis of any business critical problem so that it
may be resolved with minimal disruption to a client’s
business.
- Better Information
- Pittsburgh Monitoring provides historical data on network
stability, enabling you to make informed business decisions.
What Are The Costs?
Pittsburgh Monitoring
is delivered as a simple managed service with a fixed monthly
fee and requires no additional investment in hardware or software.
Pricing is determined by the number of devices and services to
be monitored.
Interested? Contact Pittsburgh
Networks for a free network consultation.
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