IT Outsourcing
The primary reason
growing businesses engage us is IT outsourcing. Working with
Pittsburgh, clients enjoy a complete IT outsourcing package-all
for significantly lower costs than hiring internally to fill
your needs and with the best practices and strategy of a 30-person
firm focused exclusively on the growing business market.
Proactive on-site Support
During weekly/biweekly
prescheduled on-site support by your Dedicated Network Administrator
(DNA™), we'll take on responsibility for proactive management
of your network. Our approach is proven to save clients money
by preventing problems before they occur.
24/7 Network Monitoring
Round the clock
network monitoring enables us to exceed the availability of even
a full-time onsite IT team. Through our proprietary system, we
can actually identify and resolve IT issues before they ever
affect your business-day or night.
Support Whenever You Need
It
Pittsburgh's Rapid-Response
Safety Net includes help desk support, remote control resolution
of all but the most technically complex issues, and emergency
onsite service whenever and wherever you need it. Although our
proactive outsourcing is extremely effective, user issues are
bound to happen, usually at the most inopportune times. Our clients
know that their employees can get the support they need: day
or night; in the office, at home, or traveling. So they never
have to worry about their customers suffering.
IT Administration
Full-service IT
Administration by your dedicated Pittsburgh Account Manager for
management of technology needs like providing hardware specifications,
resolving ISP issues, and managing website, application, and
wiring vendors. We want you to spend as little time as possible
managing your technology needs!
Strategy Reviews
Quarterly or semi-annual
IT strategy reviews by Pittsburgh enable your senior management
team to stay current on technology tends, review technology trends
within your industry, and measure our progress over time. Our
goal at Pittsburgh Networks is to fill all three levels of IT:
desktop/user support, network administration, and CIO/CTO level
advising. Our quarterly/semi-annual IT strategy reviews enable
us to work as your CIO, and for you to enforce accountability
on how well we meet the goals you set out.
Interested? Contact Pittsburgh
Networks for a free network consultation.
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